{"id":"terms-and-conditions","title":"Terms and Conditions","categories":["footer-info","mob-menu"],"path":"terms-and-conditions","layout":"default","content":"\u003cComponents.Block templateName=\"page-content\" type=\"hide-container\"\u003e\r\n  \u003cComponents.Block templateName=\"container\"\u003e\r\n    \u003cComponents.Title className=\"title-page\" tag=\"h1\"\u003eTerms \u0026 conditions\u003c/Components.Title\u003e\r\n     {props.common.currentIp?.country_code === 'AT' \u0026\u0026 \u003cp\u003e{props.common.t('austrian_terms')}\u003c/p\u003e}\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Terms and Conditions Version 2.8 below were last updated 23.01.2024. Before using the website\r\n      masonslots.com, please read Terms and Conditions carefully. The fact of using the website constitutes your\r\n      acceptance of the Terms and Conditions. The laws of Malta apply to the Terms and Conditions. In case there\r\n      are other language versions of the Terms available, the English version will always prevail. \r\n      \u003cbr/\u003e\r\n      If one or more term or condition of the general terms and conditions should be declared void by a recognised court, then the remaining general terms and conditions would retain their validity.\r\n      \u003cbr/\u003e\r\n      We may at times\r\n      provide additional games not licensed and regulated by the Malta Gaming Authority. Such games will be\r\n      clearly indicated during the gameplay. Regardless of games played, the Company will bear sole and full\r\n      responsibility for all deposits and withdrawals, as well as management of funds on the user accounts. \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e Masonslots.com is owned and operated by N1 Interactive Ltd, a company\r\n      incorporated under the laws of Malta with registration number C 81457 and registered address at 206, Wisely\r\n      House, Old Bakery Street, Valletta VLT1451, Malta. Masonslots casino is licensed and regulated by the Malta\r\n      Gaming Authority under the licenses: MGA/B2C/394/2017 (issued on 01.08.2018). Gambling can be addictive.\r\n      Play responsibly. Masonslots casino only accepts customers over 18 years of age. \u003c/p\u003e\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eChanges of terms and conditions\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e Last updated: 23.01.2024 Current Terms and Conditions may be changed by the\r\n      Company when such need occurs. The Company will notify the players of any material changes. However, we also\r\n      recommend that you visit the Terms and Conditions page regularly to check for possible updates. In case the\r\n      Terms and Conditions undergo any material changes, you must re-confirm acceptance before the changes come\r\n      into effect and you are able to place bets on the Website. \u003c/p\u003e\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eWho can play\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      By opening an account, accessing it and using this website, you confirm and warrant that online gambling is\r\n      legal and permitted in the jurisdiction where you are located and you will not use the website while\r\n      residing, permanently or temporarily, in any jurisdiction that prohibits use of the website.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The availability of the services shall not be interpreted as an offer or invitation on our part to use the\r\n      services in a country where such use is illegal.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Company will not assume any liability whatsoever in this regard and will not reimburse any player\r\n      deposits, winnings or any losses as a consequence of the violation of any legal provision that may be\r\n      applicable to the player. It is the player’s sole responsibility to comply at all times with his/her own\r\n      local, national or state laws that relate to online gambling.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the age\r\n      specified by the jurisdiction of player’s place of residence as eligible for online gaming. It is the\r\n      player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction\r\n      regarding age limitations for online gambling. The Company reserves the right to ask for a proof of age,\r\n      limiting access to the website or suspending the accounts of to those players who fail to meet this\r\n      requirement.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      It is entirely and solely your responsibility to enquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Any bonuses are not available to players from Sweden, including participation in any kind of promotional\r\n      programs, receiving VIP rewards, as well as exchange of comp points.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n    Players from Ireland, Finland, Croatia aren't eligible for any deposit-based bonuses.\r\n       \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Players from Slovenia, Latvia, the United States of America, Australia, Belgium, the United Kingdom,\r\n      Estonia, Italy, France, Turkey, Spain, Slovakia, Anguilla, Guadeloupe, Martinique, French Guiana, Réunion,\r\n      Mayotte, French Polynesia, Wallis and Futuna, New Caledonia, Saint Martin, Czech Republic, the Republic of\r\n      Lithuania, Portugal, Belarus, Israel, Gibraltar, United Arab Emirates, Jersey, Ukraine, Greece, China, Jamaica, Cambodia, Iraq, Syria, Myanmar, Lao PDR, Angola, Cape Verde, Paraguay, Macau, Hong Kong, Albania, Pakistan, Lebanon, Cote D’Ivoire, Iran, Afghanistan, Guatemala, Cyprus, Uganda, Panama, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Sudan, Liberia, Cayman Islands, Somalia, Republic of the Congo, Democratic Republic of the Congo, North Korea, Eritrea, Haiti, Sierra Leone, Ethiopia, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Serbia, Norway, Cuba, Ontario (Canada), Romania, Georgia, Hungary, Algeria, Armenia, Azerbaijan, Bahrain, Belize, Bosnia and Herzegovina,  Brazil, Burundi, Cameroon, Colombia, Comoros, Ghana, Guinea, Guinea-Bisau, Guyana, India, Jordan, Kazakhstan, Kenya, Kiribati, Mexico, Moldova, Morocco, Mozambique, Niger, Nigeria, Niue, North Macedonia, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turks and Caicos Islands, Uzbekistan, Vanuatu, Venezuela, Japan, Netherlands, Poland, Russia  are prohibited from playing\r\n      real money wagering games at Masonslots Casino. In case VPN connection is used to access Masonslots Casino\r\n      from a region where gambling is forbidden, or from a restricted country, the casino administration reserves\r\n      the right to block such an account and confiscate all the funds.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player\r\n      breaches this Restricted Countries policy. \u003c/p\u003e\r\n       \u003cp className=\"page-content__p\"\u003e\r\n         Casino does not offer services to persons who are identified as Politically Exposed Persons (PEP). If you are identified as a PEP your account will be closed and any remaining on your balance real funds will be returned.\u003c/p\u003e\r\n       \u003cp className=\"page-content__p\"\u003e\r\n      Also please note that players from Canada are not allowed to play\r\n      NYX (NextGen) games.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      When you play casino slots developed by NetEnt, NetEnt’s privacy policy also applies. It can be found here:\r\n      \u0026#160;\r\n      \u003cComponents.Link\r\n        className=\"link-primary\"\r\n        to=\"https://www.netent.com/en/privacy-policy/\"\r\n        target=\"_self\"\r\n        external\r\n      \u003e\r\n        NetEnt Privacy Policy\r\n      \u003c/Components.Link\u003e\r\n    \u003c/p\u003e\r\n\r\n    \r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eAdditional terms for German players:\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      \u003cb\u003eObligation to pay-out after closing of player account\u003c/b\u003e\u003cbr/\u003e\r\n      If an account is closed, casino pays out any remaining funds to the verified bank account within 5 (five)\r\n      working days at the latest. No fees would be charged for processing the pay-out. Your account has to be\r\n      verified and to meet T\u0026C. Otherway casino has right to hold withdrawal until necessary documents are\r\n      provided or not to pay out due to violation of T\u0026C.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e \u003cb\u003eSetting up a player account\u003c/b\u003e \u003cbr/\u003e\r\n      As a part of opening your account you will be required to provide personal details such as your first, last\r\n      and birth name, date of birth, place of birth, address, nationality and e-mail address. You should ensure that the details provided at registration and thereafter are accurate, complete and kept up to date.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      \u003cb\u003ePreliminary/provisional gambling\u003c/b\u003e\u003cbr/\u003e\r\n      Please note, that your account should be verified in period of up to 30 days from registration and/or up to\r\n      a deposit of 150 EUR\u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      \u003cb\u003eDeposits, winnings and withdrawals\u003c/b\u003e\u003cbr/\u003e\r\n      Deposits for participation in the game and winnings would be directly and immediately credited to the\r\n      player's account. Withdrawals would be processed upon your request.\r\n    \u003c/p\u003e\r\n    \r\n    \u003cp className=\"page-content__p\"\u003e\r\n      \u003cb\u003eSetting of deposit limit\u003c/b\u003e\u003cbr/\u003e\r\n      Upon registration, you will be offered to set an individual monthly deposit limit. This deposit limit should\r\n      not exceed 1,000 EUR per month per player.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      \u003cb\u003e Reality check. Additional waiting period after reality check\u003c/b\u003e\u003cbr/\u003e\r\n      Since activation of reality check you will receive a pop-up informing about the elapsed time every hour,\r\n      which you have to actively acknowledge to continue gambling. Following a confirmation of the reality check\r\n      pop-up, you will need to wait for another five minutes before you can continue playing.\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eAccepted currencies\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003eThe website allows playing for the following CURRENCIES: EUR, USD, CAD, NZD\u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eFees and taxes\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n    A player accepts and acknowledges that any tax due on winnings shall be paid by them.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      We retain the right to subtract from your cashout all the gambling related fees and taxes that may be applicable based on your gaming activity according to the laws of the jurisdiction of your residence. All deposits need to be wagered x3 before withdrawal.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n       For German players only: \r\n    \u003cbr/\u003e\r\n    Please note that we charge a 5.3% fee on real money bets, with cents being rounded up. \r\n \u003cbr/\u003e\r\nFee will be debited from your player account at the moment of making the bet. To be clear, if you place a bet of 1 EUR, fee of EUR 0.05 will be debited from your player account along with the bet (1 EUR bet + 0.053 fee rounded up to 0.05. Total deducted amount will be 1.05 EUR) \r\n \u003cbr/\u003e\r\nRound up will only occur with the hundredth from the total amount, with ending digits 1-4 going down and ending digits 5-9 going up. In example: 0.006 will become 0.01, 0.114 will become 0.11 and 0.14 will stay 0.14) \r\n    \u003c/p\u003e\r\n    \r\n    \r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eGame rules\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      By accepting these Terms and Conditions you confirm that you know and understand the rules of the games\r\n      offered on the Website. It's your responsibility to familiarize yourself with the theoretical payout\r\n      percentage of each game.\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eAvailability of games\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      \r\n    Please bear in mind some games may be unavailable in certain jurisdictions, as required by policies of game providers which may change from time to time.\r\n\u003cbr/\u003e\r\nUsing VPN to bypass provider’s block is strictly prohibited and may lead to confiscation of winnings.\r\n\u003c/p\u003e\r\n \u003cp className=\"page-content__p\"\u003e\r\n\r\n\r\n1. Absolute Restriction\u003cbr/\u003e\r\nNetEnt will not permit NetEnt Casino Games to be supplied to any entity that operates in any of the below jurisdictions (irrespective of whether or not NetEnt Casino Games are being supplied by the entity in that jurisdiction) without the appropriate licenses.\r\nBelgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States of America.\r\n\u003c/p\u003e\r\n \r\n \u003cp className=\"page-content__p\"\u003e\r\n2. Blacklisted Branded Games Territories \u003cbr/\u003e\r\nThe followed NetEnt Braded Games have some further restrictions in addition to the Blacklisted Territories set out above:\r\n \u003cbr/\u003e\r\n2.1 In addition to the jurisdictions set out in paragraph 2, Planet of the Apes Video Slot must not be offered in the following territories: \u003cbr/\u003e\r\nAzerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.\r\n \u003cbr/\u003e\r\n2.2 In addition to the jurisdictions set out in paragraph 2, Vikings Video Slot must not be offered in the following jurisdictions: \u003cbr/\u003e\r\nAzerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.\r\n \u003cbr/\u003e\r\n2.3 In addition to the jurisdictions set out in paragraph 2, Narcos Video Slot must not be offered in the following territories: \u003cbr/\u003e\r\nIndonesia, South Korea.\r\n \u003cbr/\u003e\r\n2.4 In addition to the jurisdictions set out in paragraph 2, Street Fighter Video Slot must not be offered in the following territories:\r\n \u003cbr/\u003e\r\nAnguilla, Antigua \u0026 Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.\r\n \u003cbr/\u003e\r\n2.5 In addition to the jurisdictions set out in paragraph 2, Fashion TV Video Slot must not be offered in the following territories:\r\n \u003cbr/\u003e\r\nCuba, Jordan, Turkey, Saudi Arabia.\r\n\r\n\r\n\u003c/p\u003e\r\n \u003cp className=\"page-content__p\"\u003e\r\n\r\n3. Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man) may only be played in the following territories:\r\n \u003cbr/\u003e\r\nAndorra, Austria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Cyprus, Finland, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Slovakia, Slovenia, Turkey and Ukraine.\r\n\r\n\r\n\u003c/p\u003e\r\n \u003cp className=\"page-content__p\"\u003e\r\n\r\n\r\nPlayers from Australia are not eligible to play the games from Amatic. Players from the following countries are not eligible to play the games from Microgaming: USA, Singapore, Italy, Denmark, South Africa, France, UK, Spain, Belgium, Australia, Taiwan, Philippines. Players from Canada are not eligible to play the games from NYX(NextGen).\r\n    \u003c/p\u003e\r\n \r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eDisclaimer of liabilities\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The player is aware of the fact that gambling on the website may lead to losing money. The Company is not\r\n      liable for any possible financial damage arising from the use of the website.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Company is taking effective measures to protect player’s private data from any unauthorized use and is\r\n      only making it available to parties involved in providing of gambling services through the website.\r\n      Notwithstanding this, the Company is not responsible for how the information is further treated by third\r\n      parties, for example third party software providers or affiliates. Treatment of player’s private data by\r\n      such parties is subject to terms and conditions of these parties, if any.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Company is not liable of any hardware or software, defects, unstable or lost Internet connections, or\r\n      any other technical errors that may limit player’s access to the website or prevent player from an\r\n      uninterrupted play.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In an unlikely case where a wager is confirmed or a payment is performed by us in error, the Company\r\n      reserves the right to cancel all the wagers accepted containing such an error, or to correct the mistake by\r\n      re-settling all the wagers at the correct terms that should have been available at the time that the wager\r\n      was placed in the absence of the error.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If the Casino mistakenly credit your Player Account with a bonus or winnings that do not belong to you,\r\n      whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the\r\n      winnings from such bonus will remain the Casino property and will be deducted from your Player Account. If\r\n      you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly\r\n      paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a\r\n      debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by\r\n      email.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino, its directors, employees, partners, service providers:\r\n    \u003c/p\u003e\r\n    \u003cComponents.Block templateName=\"list\" className=\"list-dots\"\u003e\r\n      \u003cli\u003edo not warrant that the software or the Website is/are fit for their purpose;\u003c/li\u003e\r\n      \u003cli\u003edo not warrant that the software and Website are free from errors;\u003c/li\u003e\r\n      \u003cli\u003edo not warrant that the Website and/or games will be accessible without interruptions;\u003c/li\u003e\r\n      \u003cli\u003eshall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special,\r\n        consequential, incidental or otherwise, arising in relation to your use of the Website or your\r\n        participation in the games.\r\n      \u003c/li\u003e\r\n    \u003c/Components.Block\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and\r\n      service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may\r\n      arise in relation to your use of the Website or participation in the Games.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s\r\n      Terms and Conditions in a manner that results in your suspension or permanent barring from participation in\r\n      the Website.\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eUse of player’s account\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Each player can create only one (1) personal user account. Creating multiple accounts by a player\r\n      (“Duplicate Accounts”) can lead to termination of the accounts and suspending of all payouts. Any returns,\r\n      winnings or bonuses which the player has gained or accrued during such time as the Duplicate Account was\r\n      active may be reclaimed by us, and players undertake to return to us on demand any such funds which have\r\n      been withdrawn from the Duplicate Account.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The player must register personally by following the on-screen instructions.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Please have in mind that the casino reserves the right to reject deposit refund in case a duplicate account\r\n      is detected. The player shall not provide access to his or her account or allow using the Website to any\r\n      third party including but not limited to minors.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The website can only be used for personal purposes and shall not be used for any type of commercial profit.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Any offensive or obscene language, as well as any commercial or promotional information, are not allowed in\r\n      the \"Nickname\" field in the player's profile. If any violations are detected, support service members or\r\n      other Company's staff may replace the contents of the \"Nickname\" field with something neutral. In case of a\r\n      repeated violation, the player's account may be blocked and all funds confiscated.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      You must maintain your account and keep your details up-to-date.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Right to withdraw consent. In cases where we rely on your consent for the processing of personal data, you\r\n      have a right to withdraw your consent at any time.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      We may also keep anonymized derivatives of your data to improve our content and marketing communications\r\n      where no automated decision making is involved.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Account and/or any actions in the account may be terminated until the account is fully verified. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, account will be locked, since you have failed to pass the KYC procedure.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If the Casino mistakenly credit your Player Account with a bonus or winnings that do not belong to you,\r\n      whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the\r\n      winnings from such bonus will remain the Casino property and will be deducted from your Player Account. If\r\n      you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly\r\n      paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a\r\n      debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by\r\n      email.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In the unlikely event of a disagreement between the result that appears on your screen and the game server,\r\n      the result that appears on the game server will prevail. You acknowledge and agree that our records will be\r\n      the final authority in determining the terms and circumstances of your participation in the relevant online\r\n      gaming activity and the results of this participation.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino reserves the right to terminate games or events in exceptional circumstances further described\r\n      below. Should a game miscarry or malfunction after starting due to a technical error, we shall:\r\n      \u003cbr/\u003ea) cancel the game;\r\n      \u003cbr/\u003eb) refund the amount wagered; if the account holder has an accrued credit at the time the game\r\n      miscarries, credit the monetary value of the credit to the account holder’s user account or, if the said\r\n      account no longer exists, pay it to the account holder in an approved manner;\r\n      \u003cbr/\u003ec) inform the regulator of the circumstances of the incident if necessary;\r\n      \u003cbr/\u003ed) refrain from further providing the games or services if such games or services are likely to be\r\n      affected by the same failure.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      We reserve the right to refuse the whole or part of any transaction requested by you at any time at our sole\r\n      discretion. No transaction is accepted by us until you receive a confirmation that it has been accepted. If\r\n      you do not receive a confirmation that your transaction has been accepted, you should contact Customer\r\n      Support.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      You shall compensate us in full for any claims, liabilities, costs, expenses (including legal fees) and any\r\n      other charges that may arise as a result of your breach of the Terms.\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eAnti-fraud policy\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003eThe Company has a strict anti-fraud policy. If the player is suspected of\r\n      fraudulent actions including but not limited to:\r\n    \u003c/p\u003e\r\n    \u003cComponents.Block templateName=\"list\" className=\"list-dots\"\u003e\r\n      \u003cli\u003eparticipating in any type of collusion with other players,\u003c/li\u003e\r\n      \u003cli\u003edevelopment of strategies aimed at unfaithful winnings,\u003c/li\u003e\r\n      \u003cli\u003efraudulent actions against other online casinos or payment providers,\u003c/li\u003e\r\n      \u003cli\u003echarge back procedures with a credit card or denial of some payments made,\u003c/li\u003e\r\n      \r\n      \u003cli\u003egoing bankrupt in the country of their residence,\u003c/li\u003e\r\n      \u003cli\u003ecreating two or more accounts,\u003c/li\u003e\r\n      \u003cli\u003eproviding incorrect personal data during registration,\u003c/li\u003e\r\n      \u003cli\u003elow risk roulette play when the player places equal bets on both black and red or even and odd covering\r\n        25 or more out of 37 numbers on the table. (Placing bets on both black and red covers 36 of 37 possible\r\n        numbers),\r\n      \u003c/li\u003e\r\n      \u003cli\u003eother types of cheating.\u003c/li\u003e\r\n    \u003c/Components.Block\u003e\r\n\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Company reserves the right to terminate the user account and suspend all payouts to the player. This\r\n      decision is at sole discretion of the Company and the player will not be notified or informed about the\r\n      reasons of such actions. The Company also reserves the right to inform the regulatory bodies of such\r\n      fraudulent actions performed by the player.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In the event of a chargeback, the casino reserves the right to:\r\n    \u003c/p\u003e\r\n    \u003cComponents.Block templateName=\"list\" className=\"list-dots\"\u003e\r\n      \u003cli\u003echarge the player an amount equivalent to the player's available balance funds to compensate damages and expenses resulting from the chargeback;\u003c/li\u003e\r\n      \u003cli\u003eclaim further damages and financial losses from the player by contacting them via one of the methods provided during the registration process (i.e. phone, e-mail, etc.);\u003c/li\u003e\r\n      \u003cli\u003eclose the player's account and/or discard all and any winnings gained as a result of such an action or attempt to perform such an action.\u003c/li\u003e\r\n    \u003c/Components.Block\u003e\r\n    \r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The administration of the casino reserves the right to call its players and/or request live video call if\r\n      regarded as a necessary part of verification. The account will not be verified and the winnings will not be\r\n      processed till the conversation with the manager came about (the call is realized via phone number provided\r\n      at the player's account).\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      You may not use funds originating from any illegal activity or source, tainted or associated with any\r\n      illegality or ill-gotten means. In accordance with our anti-fraud policies, we reserve the right to pay any\r\n      requested withdrawal partly or in total via the same method of payment through which one or more deposits\r\n      were made. We further reserve the right to pay any requested withdrawal directly to your bank account.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In case the phone number is invalid or missing, giving grounds to suspect fraud, the casino reserves the\r\n      right to terminate the account and confiscate the winnings. If the player does not pass the procedure within\r\n      two weeks the account will be permanently closed and the winnings confiscated. Such actions may help to\r\n      reduce fraudulent actions and avoid negative practice in the future.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In case the player has a duplicate account with bonuses, or same ID, or used few accounts in the same\r\n      browser, or same playing scheme at both accounts, the casino reserves the right to terminate such accounts\r\n      and withhold the winnings. If a customer avails of registration free spins while his/her county differs from\r\n      the IP address, the administration of the casino reserves the right to terminate such accounts and withhold\r\n      the winnings in order to avoid negative practice in the future.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If a customer or group of customers is suspected of abusing a promotion, Masonslots Casino reserves the\r\n      right to void the bonus and any winnings. Abusing a promotion means:\r\n    \u003c/p\u003e\r\n    \u003cComponents.Block templateName=\"list\" className=\"list-dots\"\u003e\r\n      \u003cli\u003eMaking maximum allowed bets on high variance games in order to increase balance;\u003c/li\u003e\r\n      \u003cli\u003eDecreasing stake after big hit and switching to low variance game;\u003c/li\u003e\r\n      \u003cli\u003eMaking deposits with only bonus promotions without free cash deposits;\u003c/li\u003e\r\n      \u003cli\u003eCustomer bonus ratio (deposits : bonuses) is more than 50%;\u003c/li\u003e\r\n       \u003cli\u003e Delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements;\u003c/li\u003e\r\n\u003cli\u003e Leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed;\u003c/li\u003e\r\n\u003cli\u003e Playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play;\u003c/li\u003e\r\n\u003cli\u003e Using strategies that take advantage of any software bug or failure. \u003c/li\u003e\r\n    \u003c/Components.Block\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino has zero tolerance to advantage play. Any player who will try to gain advantage of the casino's\r\n      welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings\r\n      from such bonuses, for the reasons of:\r\n    \u003c/p\u003e\r\n    \u003cComponents.Block templateName=\"list\" className=\"list-dots\"\u003e\r\n      \u003cli\u003euse of stolen cards;\u003c/li\u003e\r\n      \u003cli\u003echargebacks;\u003c/li\u003e\r\n      \u003cli\u003ecreating more than one account in order to get advantage from casino promotions;\u003c/li\u003e\r\n      \u003cli\u003eproviding incorrect registration data;\u003c/li\u003e\r\n      \r\n      \u003cli\u003eany other actions which may damage the Casino.\u003c/li\u003e\r\n    \u003c/Components.Block\u003e\r\n\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino reserves the right to close your Player Account and to refund to you the amount on your account\r\n      balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without\r\n      any obligation to state a reason or give prior notice.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In order to verify player`s account casino management may request documents (ID, payment systems, utility\r\n      bills еtc) in Latin or Cyrillic alphabet. In case player doesn’t have an opportunity to provide documents in\r\n      above-mentioned alphabets casino reserves the right to demand video verification where player shows his/her\r\n      documents.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Casino reserves the right to retain payments, if suspicion or evidence exists of manipulating of the\r\n      casino system. Criminal charges will be brought against any user or any other person(s) who has/have\r\n      manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or,\r\n      change any games or events being offered on the Website.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from\r\n      taking advantage of them. Moreover, you agree to report to the Casino any error or incompleteness\r\n      immediately. Should you fail to fulfill such obligations, the Casino has a right to full compensation for\r\n      all costs related to the error or incompleteness, including any costs incurred in association with the\r\n      respective error/incompleteness and the failed notification.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Any deposit has to be wagered 3 times (player must place bets three times their deposit amount) before they\r\n      can withdraw the funds related to this deposit. In case several deposits were made with no gaming activity,\r\n      the player has to wager the total amount of these deposits prior to withdrawal. Otherwise the Casino\r\n      reserves the right, at its sole discretion, to charge a fee for the processing of the deposit(s) and the\r\n      withdrawal requested.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Company complies with Maltese and European laws, regulations and guidelines for the prevention of money\r\n      laundering and the funding of terrorism. Suspicious transactions can be investigated by the Company. The\r\n      Company reserves the right to send a suspicious transaction report to the competent authorities without\r\n      notice or further reference to you. Besides, in case of any suspicious transactions, the company may block\r\n      or close the account and withhold all funds as may be required by law and/or by the competent authorities.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The casino is not a financial institution and thus should not be treated as such. Your account will not bear\r\n      any interest and no conversion or exchange services will be offered at any time.\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eDepositing\u003c/Components.Title\u003e\r\n\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Masonslots Casino offers a variety of payment methods. They include VISA and MasterCard credit and debit\r\n      cards, as well as different web wallets. Please contact our support team at support@masonslots.com to\r\n      inquire about the payment methods which are most favorable for your country of residence.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Please note that the minimal deposit amount is $20 / €20 / 25 NZD / 25 CAD. The maximum deposit amount depends on the payment\r\n      method you decide to use.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Masonslots Casino does not accept third party payments. You must make deposits only from a bank account,\r\n      bank cards VISA/MasterCard, payment systems Skrill/NETELLER or other payment methods that is registered in\r\n      your own name. If we determine during the security checks that you have violated this condition then your\r\n      winnings will be confiscated and original deposit returned to the owner of the payment account; Masonslots\r\n      Casino is also not responsible for any lost funds deposited from third party accounts.\r\n    \u003c/p\u003e\r\n    \r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The company reserves the right at any time, in part or in whole (at its sole discretion) to refuse to conduct any transaction requested by you through the website if you have violated the Terms. No transaction is considered accepted until you receive confirmation from the company. If you have not received confirmation that your transaction has been accepted, you need to contact support.\r\n    \u003c/p\u003e\r\n      \u003cp className=\"page-content__p\"\u003e\r\n        It is your responsibility to ensure that any transaction you make is correct before you confirm your bet while playing.\r\n    \u003c/p\u003e\r\n        \u003cp className=\"page-content__p\"\u003e\r\n          The history of your transactions can be obtained by clicking on the “Wallet/Balance” tab in your Profile.\r\n    \u003c/p\u003e\r\n    \r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards (3D\r\n      Secure is obligatory), as well as various web wallets. Procedures, terms and conditions, availability, and\r\n      processing time for deposits, as well as fees for each method may vary depending on time as well as the\r\n      country and payment method in question. Current information is available when logged in on the Website in\r\n      \"Deposits\". You can also contact our support team to inquire about payment methods most favorable for your\r\n      country of residence.\u003cbr/\u003e https://masonslots.com/en/info/payments\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eWithdrawal / refund policy\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The minimal amount for withdrawal is $/€10. The maximum amount for withdrawal depends on the payment method\r\n      you decide to use. If the requested amount of withdrawal exceeds the limit of a particular payment system,\r\n      the amount will be withdrawn in installments. Your withdrawals will be processed as soon as possible,\r\n      however, please keep in mind that for some payment options it may take up to 5 working days to process the\r\n      withdrawal request.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If you have deposited via credit or debit card and the amount of withdrawal is equal or smaller to the one\r\n      deposited, we reserve the right to pay the withdrawal amount back to the credit or debit card. If the amount\r\n      exceeds the one deposited, the amount in excess will be paid via one of the alternative payment methods.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      The website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from\r\n      Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and\r\n      the card is issued in a supported country.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      For Visa, the following countries are not supported:\r\n      \u003cbr/\u003eUSA, Australia, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      For Mastercard, the following countries are supported:\r\n      \u003cbr/\u003eAndorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France, Germany, Gibraltar,\r\n      Greece, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Monaco, Norway, San Marino,\r\n      Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Please note that even for supported countries the Company is not able to guarantee successful credit card\r\n      payment processing in all cases, since banks issuing credit cards may block or reject such transactions at\r\n      their own discretion.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Please note that the internal operating currency of the website is Euro. If you transact in other\r\n      currencies, the amount deducted from your credit card may be insignificantly higher than displayed at the\r\n      time of transaction due to currency conversions on the side of your bank and/or the Company's payment\r\n      processing system.\r\n      \u003cbr/\u003e a) The Company reserves the right to check player’s identity prior to processing payouts and to hold\r\n      withdrawals for the time needed to check the player’s identity. Please note that when cumulative withdrawals\r\n      reach € 2,000 the player verification procedure will be mandatory.\r\n      \u003cbr/\u003eb) Refund request may be declined by the Casino if the player provides untrue, inaccurate, misleading, incomplete or intentionally modified personal data in order to bypass the system.\r\n      \u003cbr/\u003ec) The player will not be able to play unless they accept the updated terms and conditions, but can\r\n      withdraw the actual balance.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      In case of false personal data provided by the players, the withdrawal can be refused and the user account\r\n      terminated. The player will be informed thereof by email. In some cases the Website can request a selfie\r\n      with ID, selfie with ID and special sign, or a call. Failure to pass this verification will lead to account\r\n      closure and confiscation of winnings.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n    If you are self excluded from the casino you won't be able to log into your account and order withdrawal of any balance you have left. Once self-excluded, please reach out to our support team at support@masonslots.com in order to initiate withdrawal of remaining balance. Our support team will contact you within a reasonable timeframe with information on the withdrawal and will assist you with it.\r\n\u003cbr/\u003e\r\nPlease note that active self-exclusion does not make you exempt from verification procedure if it's required by the casino to process funds. The funds remaining on balance will be paid according to the casino limits.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Maximum withdrawal amount processed to a player is €/$/C$ 4,000 daily, €/$/C$ 10,000 per week and €/$/C$\r\n      40,000 per month, unless otherwise specified in the Terms \u0026 Conditions of a specific promotion. Exceptions\r\n      may be made to players with a higher VIP level, if any, at the Casino’s sole discretion. If you win more\r\n      than €40,000, we reserve the right to divide the pay out into monthly installments of €20,000 until the full\r\n      amount is paid out.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If a refund is requested by a player, the casino reserves the right to charge corresponding transactional\r\n      fees for processing such a request.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Money deposited in the Casino must be used for gaming activity. Due to this, all deposits need to be wagered\r\n      at least three (3) times.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      Finally, please keep in mind the Casino is not a financial institution. Your account will thus not bear any\r\n      interest and no conversion or exchange services will be offered at any time.\r\n    \u003c/p\u003e\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eDormant accounts\u003c/Components.Title\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If no login on the Player Account on the Website is performed (the account is inactive) for a period longer\r\n      than 12 months, the Company reserves the right to charge a monthly maintenance fee of €5 starting on the\r\n      13th month from last recorded login.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If the account remains inactive for a period longer than 12 months, a reminder email will be sent via email\r\n      every month starting on the 13th month.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If the account is inactive for a period of 30 months, the account balance will be remitted back to the\r\n      player.\r\n    \u003c/p\u003e\r\n    \u003cp className=\"page-content__p\"\u003e\r\n      If the player cannot be located the funds will be retained by the Company.  To get information on how to reinstate closed, dormant accounts or\r\n      recover funds held on these accounts, please contact customer support.\r\n    \u003c/p\u003e\r\n\r\n\r\n    \u003cComponents.Title className=\"title-page-h3\" tag=\"h2\"\u003eComplaints\u003c/Components.Title\u003e\r\n    \u003cp\u003e\r\n    Whilst we endevour to ensure that your gaming experience with us is a positive one, we do understand that situations may arise where you are not satisfied with the service you have received. \u003c/p\u003e\r\n\u003cp\u003e\r\nWhere you have a complaint, you should feel free to contact our customer service team at {' '}\r\n      \u003cComponents.Link to=\"mailto:support@masonslots.com\" className=\"link-primary\"\u003e\r\n        support@masonslots.com\r\n      \u003c/Components.Link\u003e{' '} \u003c/p\u003e\r\n\u003cp\u003e\r\nUpon receipt of your complaint, in the first instance our Customer Support Team will endevour to address the issue to your satisfaction. After review by our Customer Support Team, if you still feel that the issue has not been resolved, you can request that your complaint be escalated to our management team for review. \u003c/p\u003e\r\n\u003cp\u003e\r\nWhile we will endevour to ensure that any complaint is escalated for management review is addressed within an appropriate time frame, but if you are still unhappy with the outcome of your claim 8 weeks after it is escalated to our management team, you may refer your complaint, free of charge to our appointed ADR service, {' '}\r\n      \u003cComponents.Link\r\n    to=\"https://casinoreviews.com//\"\r\n        className=\"link-primary\"\r\n        rel=\"noopener\"\r\n        target=\"_blank\"\r\n        external\r\n      \u003e\r\n       CasinoReviews.com\r\n      \u003c/Components.Link\u003e{' '}, or the Malta Gaming Authority. \u003c/p\u003e\r\n\u003cp\u003e\r\nCasino Reviews can be contacted via the details below. Complaints should be submitted via the onsite form unless you have been directed to submit your complaint via an alternative channel: \u003c/p\u003e\r\n\u003cp\u003e\r\nTo submit a complaint to {' '}\r\n      \u003cComponents.Link\r\n    to=\"https://casinoreviews.com//\"\r\n        className=\"link-primary\"\r\n        rel=\"noopener\"\r\n        target=\"_blank\"\r\n        external\r\n      \u003e\r\n       CasinoReviews.com\r\n      \u003c/Components.Link\u003e{' '}, you should complete the form on the following page - {' '}\r\n      \u003cComponents.Link\r\n        to=\"https://casinoreviews.com/complaints/\"\r\n        className=\"link-primary\"\r\n        rel=\"noopener\"\r\n        target=\"_blank\"\r\n        external\r\n      \u003e\r\n        https://casinoreviews.com/complaints\r\n      \u003c/Components.Link\u003e{' '} \u003c/p\u003e\r\n\u003cp\u003e\r\nAddress: Office 1/2514, Level G, Quantum House, 75, Abate Rigord Street, Ta’Xbiex, XBX 1120 \u003c/p\u003e\r\n  \u003cp\u003e\r\nEmail: {' '}\r\n      \u003cComponents.Link to=\"mailto:complaints@casinoreviews.com\" className=\"link-primary\"\u003e\r\n        complaints@casinoreviews.com\r\n      \u003c/Components.Link\u003e{' '} \u003c/p\u003e\r\n    \u003cp\u003e\r\nPlayers have the option of lodging a dispute with the ADR entity free of charge. Regardless of whether the Player lodged a complaint to either the ADR entity or the Malta Gaming Authority, this does not affect the Player’s right to bring proceedings against the Company in any court of competent jurisdiction. \u003c/p\u003e\r\n\u003cp\u003e\r\nTo submit a complaint to the Malta Gaming Authority, you should complete the form on the following page - {' '}\r\n      \u003cComponents.Link\r\n        to=\"http://www.mga.org.mt/support/online-gaming-support/\"\r\n        className=\"link-primary\"\r\n        rel=\"noopener\"\r\n        target=\"_blank\"\r\n        external\r\n      \u003e\r\n       http://www.mga.org.mt/support/online-gaming-support\r\n      \u003c/Components.Link\u003e{' '} \u003c/p\u003e\r\n\u003cp\u003e\r\nContact details for the MGA are as follows: \u003c/p\u003e\r\n\u003cp\u003e\r\nAddress: Suite 1, Level 3, TG Complex, Brewery Street, Mriehel, Birkirkara BKR 3000, Malta\r\n\r\n    \u003c/p\u003e\r\n    \u003cp\u003e\r\n    Telephone Number: +356 21316590/1/3/4\u003c/p\u003e\r\n    \u003cp\u003e\r\nEmail: {' '}\r\n      \u003cComponents.Link to=\"mailto:support.mga@mga.org.mt\" className=\"link-primary\"\u003e\r\n        support.mga@mga.org.mt\r\n      \u003c/Components.Link\u003e{' '}\u003c/p\u003e\r\n      \u003cp\u003e\r\nIf you are playing from the European Union, you can refer any dispute you have in connection to the services provided by the Company through the European Commission's Online Dispute Resolution Platform available at {' '}\r\n      \u003cComponents.Link\r\n    to=\"https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2/\"\r\n        className=\"link-primary\"\r\n        rel=\"noopener\"\r\n        target=\"_blank\"\r\n        external\r\n      \u003e\r\n       https://ec.europa.eu/consumers/odr/main/?event=main.adr.show2\r\n      \u003c/Components.Link\u003e{' '}\r\n    \u003c/p\u003e\r\n  \u003c/Components.Block\u003e\r\n\u003c/Components.Block\u003e\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n","blocks":{"description":"Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you confirm your consent with the Terms and Conditions.","keywords":"","title":"Terms and Conditions - Anti-Fraud, Withdrawal and Refund Policy","data":""}}